Submitted by IanGrant on Sat, 02/07/2009 - 11:47.
So day two of the buying trip will be a much shorter edition. I had my
meeting with the ceramics people that had the “employee issues,” if you
remember me talking about that in the fist edition of the blog - which
is what initiated this buying trip in the first place. But that was
only one of the problems that we were having with this manufacturer.
The bigger problem was simple communication. Over the years of working
with these ceramicits, I have always had problems understanding what
they were putting into production for me, and why one piece that I
ordered was not being made, while another was being made.. On their
side, they had a hard time understanding myquestions that I would write
in e-mails, and as a result would not say that they didn’t understnad,
vbut instead move on to something else and let orders drop instead of
asking me to be more clear inwhat I am asking. Take a combination of
that, and the general week to weeks long response time that is the
standard in my business in Asian and India and my not bothering to
learn the language of the people I am trying to wrok with all adds up
to a big communication pile up. The solution you ask? A form. One
simple Microsoft Excel form. It was all as simple as sitting down next
to them, seeing that they had a form that they used for thier own
internal process that had all of my ordered pieces on it, with all of
their codes on it, the quantity ordered and the price, and . . .yes, a
photo next to each item so I would at long last know what they are
making for me. So all I had to do was fly over here, sit down at a
table with them, see a form in the folder they have on me, and point to
it. That resolved virtually all of our problems. now they are going
to send me this form so I can see all my orders clearly, and then I can
in turn use this very same form, add my own photos to it of piecesI
need made and send it back to them. Fascinating reading I am sure.
But in my world, it was a watershed moment. . . .keep in mind I have a
degree in art history, so these sort of solutions to international
business relations are not self evident to me. I was looking for
deeper cultural understanding as a bridge to communicating with the
local artisans in an effort to elicit mutual benefit and prosperity for
all. Brilliant. All we really needed was a form.
The
rest of the day was spent driving around town on my scooter looking for
other ceramics dealers. The hard part there is, most of the people
that have shops in town with interesting stuff are not the actual
manufacturers, so to buy from them, I would be paying at least twice
what the production price is, which doesn’t make sound business sense,
even to a guy with an art history degree like myself. So the trick is
to try and find out where the pieces are being made. I got lucky with
one shop who off the cuff mentioned a city in Thailand that is becoming
well known for making more upper end ceramics, more of an artisans
production area. This will take a little research on my part, talking
to people here and back home in my business, as well as over here, but
for my business this was a good step. This is the process of finding
new places to go, new sources to work with. So that was good news.
Later
in the evening it was back to the Nigh Bazaar. There are a couple
shops in there that have some wonderful Northern Lao and Southern
Chinese silver tribal jewelry. The pieces have these great forms and
nice simple embossing, but they are quite expensive because they are
the real thing. Now right next to these couple dealers are other
dealers with new pieces by the same tribes that are half the price.
This is not an unusual situation. On the one hand, if you put the
oldpiece with the new piece it is easy to tell the difference and to
justify the price. On the other hand, if I sell the new pieces in my
shop and don’t have the older nicer and more expensive ones next to
them, the new piece will look quite nice on its own. Its a standard
debate between buying the older more expensive, but better looking
piece verses the reproduction. I always lean toward the older piece,
but sometimes it is a difficult decision when the new piece or
reproduction (I wouldn’t call these a reproduction because the tribes
still use the jewelry to this day) is well done. This is such a case.
Normally in these situations the reproduction is being done in a place
far removed both physically and in time from the original - most likely
in some factory rather than in a village one hundred years ago. In
this case, its the same people in the same village making the same
thing - just with a little lower quality silver, and a little less
refinement in the work. But is it worth the price difference to
someone standing in my store not seeing the two next to each other? So
I have to spend the day chewing this one over.
Today is going
to be a fun day. I am off to this village outside of Chiang Mai to
talk to a few favorite vendors of mine. One deals in great Burmese
antiques - deco chairs, vitrines, pieces out of Pakistan for some
reason, and other collections of antiques and artifacts. Next is a
dealer that harvests fallen trees throughout Northern Thailand and
turns them into these great big plank dining and coffee tables, as well
as takes the large part of the root of trees - the part that is right
below the trunk, and turns them into beautiful buffets and small
tables. Its hard to describe, but I will try and get a photo up of
them - they actually have a very modern look to them because these
people “square off” the sides of the root system by running them
through a huge saw, so you have this juxtaposition of a flat cross
section of the root that shows the great grain of the piece countered
by the rawness and randomness of the roots running “inside” the flat
surfaces of the piece . . .really a picture will help quite a bit in
his case. Lastly it off to another dealer who takes again dead pieces
of wood and turns them into sculpture either by waxing the wood or
bleaching it. They also take old farm implements and put them on
stands turning those pieces into sculpture as well (see the farm
tillers on the web site as an example). then dinner, and then back to
the Night Bazaar to figure out the Lao and Chinese jewelry purchases,
as well as some other little things.